From the time you provide the last piece of information required to complete your return, we will have your return ready for signature within 48 hours. You will receive your refund usually within a week. However, this is dependent on the refund payment option you choose and the current IRS lead time.
How do I send my documents?
There are several secure methods to send us your documents:
If the documents are already in electronic form:
You can upload them from your hard drive. After you have created an account just go to the upload documents link in your dashboard.
You can email them to us through our secure email server
If you only have hard copies of your tax documents:
You can take a picture with your smart phone by clicking the text your files link.
How do I sign my documents?
Whether you are getting a refund or you owe the IRS, you can have the funds directly deposited or taken out of your bank account through EFT. This method is preferred and refunds can be received in as little as 5 days.
You can also have the IRS mail a check to you. This method takes much longer. If you owe for federal or state, we will email you the proper payment vouchers and you can print them out and send them in with your payment.
How do I pay you for the services?
Once you have approved your tax return, you will be required to pay for our services. Once paid, we will file your taxes. There are two ways to pay us.
You can pay with your Visa/MC or PayPal
If you are getting a refund, and if you qualify, you can have your tax preparation fees deducted from your refund. There is a $15 bank fee charge for this service
How do I get a copy of a tax return you have filed for me?
Just log into your account anytime and request a copy on the message chain. Or you can call us on our toll free # 1-844-TAX-PORT (1-844 829-7678)
Are there any other or hidden fees?
Absolutely not. No hidden state fees. No “bait and switch” up-charges like the big boy websites. Once we contact you, the estimated fee from the form you filled out will be adjusted if necessary and then a final fee will be determined. If you agree to the final fee, we will prepare the return, and ask for payment once you have approved the final return.
Can I use TaxHub to file a previous year tax return?
Yes, just create an account and schedule an appointment with us we will take care of the rest.
Where is my refund?
Click Here to check with the IRS on status of your refund
Affordable Care Act (ObamaCare)
How am I effected if I had medical insurance this tax year?
If you and all persons listed on your tax return had insurance either through an employer or a private party, have no fear you will not be affected by ObamaCare. We will reflect this on your tax return. If you obtained insurance in 2014 or later through the “market place” i.e. the federal insurance website, you may be eligible for an additional tax credit based on how much you earned and how much in insurance premiums you paid. We will let you know during the tax return process.
How am I affected if I did not have medical insurance this tax year?
If you did not have insurance you still may not have to pay a penalty if you qualify for one of the several insurance exemptions. We will determine if you are qualified for an exemption. If you don’t qualify for one of these exemptions, the penalty is 1% of income above $9,500 for single and $19,000 for couples in 2014. This penalty will be calculated by us on your tax return. In most cases this penalty will be a lot less than paying for insurance. In 2015 this penalty has been increased.
What types of credits, adjustments and deductions do I qualify for?
During the TaxHub consultation, a thorough review of your tax situation by one of our tax preparers will be done to ensure that every credit and deduction allowable by law is utilized for your benefit. In fact, we offer a 100% money back guarantee that we will get you the maximum refund allowable by law.
Is all my income taxable?
Generally yes, but during the tax consultation we will ensure that you are only paying taxes on the income as required by law. We offer a 100% money back guarantee that we will get you the maximum refund allowable by law.